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Pcounter Support |  |
Frequently asked questions and other assorted tidbits of knowledge which may be useful.
Categories
- Pcounter for Windows Installation and User Guide (PDF)
- Pcounter for NDPS Installation and User Guide (PDF)
- Pcounter Station Installation and User Guide (PDF)
- Does SETUP need to be run on each workstation in order to run Pcontrol or PAdmin?
- How to upgrade from previous versions
- Download manuals
- How to uninstall Pcounter (PDF)
- Setting up Pcounter for NetWare on Windows Vista
- Server and/or domain name has changed and a new registration number is needed
- Moving Pcounter for Windows from one server to another (PDF)
- Request a trial period extension for Windows
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Request a trial period extension for NetWare
- Dialog box fonts are too large on NT 4
- How to check the maintenance date
- Moving account balances and data between NetWare and Windows or between servers
- Making HP Jetdirect Print Servers Secure on the Network
- Locking the HP LaserJet Control Panel
- Utility to convert Pcounter account balances to Euro
- Printing-related usenet newsgroups
- Pcounter Popup is hidden beneath other windows
- Prices revert to zero after being saved
- Multiple popups occurring from Excel print jobs
- Pagecount errors on Canon BubbleJets
- Print jobs are recorded but account balances are not modified
- Running Pcounter utilities from login scripts
- Users have enough credit, but print jobs are rejected with insufficient balance
- Imported client codes are not displayed in Pcounter Administrator
- Permissions required to manage users, balances, and client codes
- Full name does not appear on banner
- Date formatting is incorrect
- How to find out the meaning of an error code
- How to delete all client codes and start over
- HP JetDirect gives 40 MIO or EIO message
- PPopup client code list is empty
- Update to Pcounter Port 2.20 causes ports to disappear or printer status to go Offline
- Moving print jobs due to rules or load balancing fails
- How to lock down Pcounter Administrator to a specific Active Directory OU
- XCounter to Pcounter Migration guide (PDF)
- Broadcast messages are not being received
- "Network request is not supported" error when creating a Pcounter port
- Pcounter Data Server not detected by remote print servers after applying Win200 SP4
- Printing error: Pcounter service and port versions out of sync
- How to set default datatype to RAW
- Command line options for adding printers and other operations
- "Procedure number out of range" error when printing
- "Array bounds are invalid" error when printing
- "User-mapped section open" error when updating Pcounter services
- Print jobs are printing but not being recorded in Pcounter.log
- Changing Windows spool locations
- Moving the Pcounter share
- Printer features such as landscape or duplex are ignored
- Virus checkers can cause unpredictable behavior
- Jobs are allowed to print below a user's low balance limit
- Spooler messages are filling up the Event Log
- Setting up Pcounter for NetWare on Windows Vista
- Configuring Novell Remote Manager for use with PCOUNTWI.NLM web applications
- XCounter to Pcounter Migration guide (PDF)
- PCOUNTER.NLM load error: Loader cannot find public symbol: NetDBgethostbyname
- How to use LPR and port 9100 with Pcounter and queue-based printing
- Technical Advisory - Pcounter.nlm abends on NW6.5 SP3 and NW5.1 SP8
- How to force users to login to PCOUNTWI Account Balance and AuthJobs pages
- HP NDPS Gateway - Downloads and Discontinuance Statement
- Pcounter Popup does not appear if a printer pool is defined
- PPopup - Multiple popups for each job
- Pcontrol error: "The network address is invalid. [1707]" when selecting NDPS printers
- PCOUNTER.NLM 5.20e load error: Loader cannot find public symbol: __I8M
- PCOUNTER.NLM 5.20e sees no queues and will not load
- PCOUNTDP.NLM uses excessive memory
- No broadcast messages are received from Pcounter for NDPS
- Pcounter Global/Popup/Registration settings not saved with Windows/XP Client 4.83
- iPrint Security
- Error in NLM: Error -659 writing balance
- Pcontrol error: Bindery mode is not supported on \\SERVER\QUEUE.
- PPopup and/or Wbalance use default instead of configured settings
- Popup does not appear on NDPS
- Wbalance uses numerical format Currency instead of Pages
- How to force NDPS clients to use IP or IPX
- Pcounter queue configurations are not being applied
- Pcounter NDPS error: (Long) Error 899C getting VOL:\Path dir handle
- PCOUNTER.NLM error: Error -603 reading printer PrinterName configuration
- PCOUNTER.NLM error: No print queues are configured for counting
- Tektronix printer support in new Xerox NDPS gateway
- NDPSM.NLM 2.20e or later is unable to load (Error 1048577)
- Error FFFFFFFF or 89FF renaming PCOUNTER.LOG
- NLM terminates with error: "Loader cannot find public symbol: XXXX"
- Print jobs are recorded but not shown in histories and reports
- Pcounter.nlm terminates with error: "Unable to authenticate connection - error -669 or FFFFFD63"
- Print jobs are identified by workstation instead of by user
- PCOUNTER.NLM: Error 899C attaching to queue
- Pcounter for Windows - Macintosh installation instructions (PDF)
- Pcounter for NetWare - Macintosh installation instructions (PDF)